Returns Policy

returns policy

Returns policy

If you change your mind about an item you’ve purchased from us, or are not satisfied with it you can return it read our returns policy carefully.

However it must be returned in a resalable condition with original packaging included.

In the event that you receive a faulty or incorrect item from Darkside Dynamics,

Please let us know as soon as possible and  we will try to replace it as quickly as possible.

Please inform Darkside Dynamics of any returns request within seven working days of delivery.

Refunds

Darkside Dynamics can only issue a refund after the goods have been returned to us please read the returns policy carefully.

Darkside Dynamics aim to process all refunds within 48 hours of receiving returned items, as long as they are undamaged and in a saleable condition. All refunds will be made via your original payment method.

Darkside Dynamics will refund any postage charges where the return has been due to an error on our part. Otherwise, you will need to meet the cost of postage, unless otherwise agreed by Darkside Dynamics.

Please note Darkside Dynamics accepts no responsibility for the loss or damage of goods during transit.

Please ensure that you arrange appropriate insurance cover where possible. we suggest DPD https://www.dpd.co.uk/index.jsp

 

https://www.darkside-dynamics.co.uk